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Make AIT Worldwide Logistics the next stop on your career journey!

Overview:

Join our team in Basel as a Operations Associate Life Science and ensure smooth, compliant operations for our customers. In this role, you’ll implement and maintain customer-specific work processes and procedures while managing assigned administrative tasks with accuracy and efficiency. Your attention to detail and commitment to quality will help us deliver exceptional service and uphold our standards.

Responsibilities:

Dealing with Customer enquiries
Preparing spot quotations and obtaining rates
Receive and review orders as per customer requirements as per AITs GDP Policy
assuring product safety
Shipment preparation and transaction as per current and valid Policies, Processes
and Guidelines (see QMS)
Immediate Non-Conformity handling assuring product safety and customer
satisfaction
Documentation compliance as per required international conventions e.g. Air,
Road, Ocean and or Customs formalities
Shipment invoicing within given timelines and document distribution
Check and accept incoming invoices and charges
Finalize shipment accounting and file closure
Ensure that within the country all internal and external customer reports/ analysis/
information are performed / established (according to valid SOPs and/ or to internal
guidelines)
Coordinate area performance issues resolution
Coordinate/ address specific customer requirements within AIT Operations as per
valid Policies
Shared responsibility with the TLs to manage the ad-hoc quotations requested by
customer
Handle additional tasks according to specific customer SOP requirements
Support resolution of local NCR’s, complaints, claims
Execute all Dangerous Goods shipments in compliance with all applicable laws and
regulations (as applicable)

Qualifications:

Completed training in freight forwarding
Eventually completed trainings and professional courses in the field of export, DG (Dangerous Goods)
Min. 2 years of professional experience in the commercial area of export air freight ideally in the
Pharmaceutical sector
Expertise in GDP related quality assurance
Ability to work in a team
Responsibility and reliability
Good organizational skills
Fluent oral and written English and German
Additional (major) European languages would be an asset
Experience in the use of a freight forwarding software

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

What AIT Can Offer You:

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

Attractive Pension Scheme with higher employer contributions for your future security
Full coverage of accident insurance premiums, giving you peace of mind
Subsidized parking for commuters and a CHF 60 monthly public transport subsidy to support sustainable travel
Generous vacation policy: at least 25 days per year, increasing with age, plus complimentary hours before public holidays
Work-life balance perks: a 41-hour work week, flexible working hours and home office options
Volunteer time: up to 5 hours annually to support causes you care about
Professional development support, including partial financial assistance for selected training programs