Knowledge Management Jobs in Zürich, ZH

Working closely with Global Support TA&A management and the TA&A community, you will be in charge of:

• Defining and maintaining a structured TA&A knowledge management framework aligned with global standards and local specificities.
• Capturing, organizing, and disseminating TA&A knowledge related to processes, systems, methodologies, controls, and best practices.
• Ensuring that critical knowledge is accessible, reliable, and usable by all TA&A stakeholders (experts, users, newcomers, and management).

Supporting change, transformation, and operational continuity by reducing dependency on individual expertise and improving collective knowledge maturity.

• Define and maintain the TA&A knowledge management strategy in alignment with TA&A objectives and transformation initiatives.

• Identify, structure, and document key TA&A knowledge assets (processes, procedures, guidelines, controls, methodologies, FAQs, lessons learned).

• Maintain a centralized and coherent knowledge repository ensuring consistency, version control, and ease of access.

• Work closely with the TA&A community, System & Process, PMO, IT, and business experts to capture implicit and explicit knowledge.

• Ensure knowledge documentation is clear, structured, and adapted to different audiences (experts, operational teams, management, new joiners).

• Support onboarding and training initiatives by providing structured and up‑to‑date learning materials.

• Promote knowledge sharing culture across the TA&A community through standards, templates, and best practices.

• Ensure knowledge is updated following process changes, system releases, regulatory evolutions, or organizational changes.

• Monitor knowledge usage and relevance, identifying gaps, redundancies, or obsolescence.

• Support audits, controls, and regulatory requirements by ensuring traceable and documented TA&A practices.

• Coordinate with project teams to capture and formalize lessons learned and key deliverables.

Required experience & competencies

Experience:

• Experience working in finance, insurance, reinsurance, accounting, or a regulated industry is an asset.

• Strong experience in structuring documentation, standards, and repositories.

• Experience working with cross functional and international teams.

• Familiarity with process documentation, controls, and operational frameworks.
  

Personal Competences:

• Strong structuring, synthesis, and analytical skills.

• Excellent written communication skills with the ability to translate complex topics into clear and usable documentation.

• Strong attention to detail and sense of quality.

• Proactive and methodical mindset.

• Ability to work autonomously while collaborating effectively with diverse stakeholders.

• Strong sense of responsibility, reliability, and confidentiality.

• Team spirit and global mindset.
  

Legal/work eligibility
Citizen of Switzerland or an EU country, or holder of a valid work permit.

Required Education
Bachelor's degree in a relevant field: Master Administration economic & social, option: Social and economic Development or equivalent experience.

Why Join Us?
SCOR supports your career and helps you develop your skills by encouraging mobility, blended learning through the SCOR University and offering a dynamic, innovative working environment in beautiful, light-filled offices overlooking Lake Zurich.

Our compensation includes attractive benefits (such as participation to public transportation and delicious meals) and we promote a healthy work life balance through numerous initiatives and a hybrid working model.

As a socially responsible employer, our teams participate each year in projects around civic engagement, wellbeing and diversity in the workplace, environmental protection, and many others.

SCOR promotes diversity and equal treatment in all aspects of employment, from recruitment to evaluation, compensation and talent management. The Group is proud to employ people who care about each other, their community and society as a whole. We do everything we can to encourage these attitudes in our employees and to empower them to make a difference.

We look forward to your application!

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.