English Jobs in Laax GR, GR

The Hapimag Resort Flims has 120 apartments with 550 beds, distributed across 12 chalet-style buildings. It also features an indoor swimming pool, a wellness area with saunas and a steam bath, a bar, an à la carte restaurant, and an honesty shop. The over 20,000 m² site is rounded off with various recreational facilities, a youth room, a kids’ club, and a bocce and volleyball court.

Your smile is our visit card! For this role, we are looking for an organised, friendly and experienced person with a warm heart who can delight our guests and ensure they have an unforgettable stay.

What you can expect

• Warm welcome, professional check-in/check-out, and on-site guest support
• Handling guest inquiries and providing information about the resort and surrounding area
• End-to-end processing of reservations, bookings, and guest data management
• Serving as an interface and coordinating with other departments
• Professional, precise communication via phone, email, and in person, including message and call forwarding, as well as supporting the creation and distribution of guest information materials
• Invoicing, payment processing, and proper cash management
• Management and reconciliation of reservation accounts

What you bring along

• Completed vocational training in the hospitality industry or a comparable qualification
• Professional experience in a front desk / reception role
• Excellent communication skills in German and English are essential; additional languages are an advantage
• Friendly, well-groomed, and professional appearance
• Strong service orientation and a passion for interacting with people
• Excellent organizational skills and the ability to multitask effectively
• Proficiency with MS Office and common hotel management software
• Responsible handling of sensitive data and confidential information
• Reliability and strong sense of responsibility
• Flexibility and willingness to work shifts, including evenings, weekends, and public holidays
• Team player with a positive attitude

What we offer

Local benefits

• Engaging and varied daily challenges in beautiful surroundings
• High degree of autonomy and independence
• Above-average social benefits and attractive employee discounts
• Staff accommodation available upon request
• Experience two weeks of vacation at a Hapimag resort of your choice
• Discounts on stay and F&B services (30%) across our Hapimag resorts

Questions?

Have we piqued your interest and do you feel addressed? Then we look forward to receiving your application by email to: madlen.biebrach@hapimag.com

Hapimag Resort Flims
Via Gutveina 8
7018 Flims Waldhaus
www.hapimag.com/flims

Application Form: