The Ritz-Carlton
4.4 out of 5 stars.
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The Ritz-Carlton Employee Reviews

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4.1Work-Life Balance

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Workplace where people care for each other

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Hardest part of the job is to integrate into a workplace where I don't speak the language. But that's also one of the enjoyable part of the job -- learning a new language!
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integrity

great company to work for. l am 100% satisfied. employees are very much respected. and get great benefits, in addition company invest a lot of time on building great emploees
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Fun workplace but salary does not deserve my work

It is a very famous luxury brand in the Hospitality industry and I was proud of being a part of the brand because I respected their spirit. However, most of employees in my department worked overtime because of the luck of employees. And the salary was very low. I did not feel that it deserved the quality and quantity of their work.

Pros

free lunch, discount on the properties of Marriott group.

Cons

low salary, overtime
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Unprofessional hotel and spa

Very unprofessional place to work overall Very unprofessional management Very unprofessional staff overallVery unprofessional training Very poor overall
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Excelente ambiente laboral

Es de las mejores empresas, todos te apoyan y te enseñan los valores de la empresa y cómo aplicarlos, te enseñan etiqueta y tratar a la mejor manera al huésped, debido a que es un hotel de alta gama, los huéspedes suelen ser algo exigentes, pero en general son más decentes que en otros hoteles de menor categoría.
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Good team work

My day one partime at ritz-carlton, hong kong Good place try, the Company provide lunch and breakfast , staff member they willing teach you and very high Standard kitchen cold kitchen , The team member are friendly,
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Fast paced

Hourly pay is low but it makes up for in tips. Management can be chaotic but they are experienced. Would recommend if you have service industry experience.
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That was great worked in those Company and I'm glad be part of them!!!!

The Ritz Carlton Hotel is one of the best hotels in the United States and it's provide a large benefit and great opportunity to grow up, I'm recommend, all people who want to work there!!!!
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Ambiente colaborativo

Es un buen lugar para aprender y todos los colegas son muy amables contigo. Creo que es un buen lugar para crecer profesionalmente a largo plazo.
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Front desk position is very overwhelming

Customers are extremely disrespectful and entitled. Management does not care about your well-being. Front Desk is the worse position. You will always stay later than scheduled
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Good place to work

Gives good training opportunities. Nice team and a beautiful place. Good culture and pleasant coworkers. Hard work at times. Not bad for a hotel. Management is supportive
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High turnover department for a reason (always ask how long the previous person worked for)

BE VERY CLEAR ABOUT YOUR RESPONSIBILITIES, they may try to tack on extra. Be sure to be clear from the start and ask for proper compensation ALWAYS. Not a very healthy working environment mentally in my past experience. Your coworkers and some good guests may sometimes make your day but don’t bank on it. People will talk, including management. Clear lack of “leading by example” and “leaving personal issues at the door.” You are not compensated enough for how guests or management treats you. You’d make more working at Target or McDonalds and at least have the ability to defend yourself if someone is being rude. I have worked food industry and retail for years and have never been happier to move forward. The brand name is very good and, yes, you get small perks. At the end of the day, you have to weigh low pay and being a human doormat with a smile on your face, with the “small perks.” Not for everyone but if you have hospitality experience, love it, and have thick-skin, this may be a good stepping stone. Just go in strong and don’t be afraid to push for what you deserve.
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Not a good company to work for

Not a good company to work for the manager was impolite and unpleasant he didn't know how to manage his crew and when it got busy he was very irate to his crew

Pros

No good

Cons

No good
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Learnt a lot

Hospitality after the pandemic was in particular difficult.Long hours and no work life balance.Positives ritz Carlton culture and structure training opportunities

Pros

Meals, medical and accommodation

Cons

Long hours
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Working enviromental

Very excited and best working experience.Ladies and Gentleman are really kind and support each other
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2 week paid training was nice

I was caddie and the pay was great if I could double bag. It's harder than it looks , especially if they are staff bags with rocks in them. Ladies and gentlemen, serving ladles and gentlemen.
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Moving in Right Direction

You don't see many reviews by managers. The company is trying to improve work/life balance that the hotel industry is known to lack. Compensation is middle of the road but Marriott pays more than Hyatt. There are a lot of meetings and reports to corp. Overall not bad experience and appreciate what they are trying move the company.
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It was productive

Good to work fun placeLots of happening Family funIt is. Good company for working but promotion is very slow I am sure now it is changedTry it good luck

Pros

Free food

Cons

Yes it was long hours year ago
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Jamás olvidaré quien me abrió las puertas en esta isla maravillosa, para mi The Ritz Carlton Abama es un sueño hecho realidad

Jamás olvidaré quien me abrió las puertas en esta isla maravillosa, para mi The Ritz Carlton Abama es más que un hotel, tuve más que compañeros de trabajo más que amigos hermanos, un equipazo, aprendí mucho y les debo todo lo que se. Somos Damas y Caballeros al Servicio de Damas y Caballeros, los trabajadores están muy preparados, la shistorias wao son un éxito, simplemente es Another place un The world

Pros

Muchas, aprendí todo lo que hoy se, me prepararon maravillosamente para continuar trabajando en Hotelería y turismo, la atención es perfecta a clientes y trabajadores, realmente le diera más que un 5.

Cons

Buguies para trabajar en Villas
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It's good money but really don't worth it.

I been in this company for the last 4 years. Management is not profesional at all. They always have they favoritism with some employees and that's mood good at all. If you want to transfer to another position on the same department is very hard, because before the position comes out to apply for they already have someone to cover that space. I will not recommend this place to work.

Pros

Money, culture of the Ritz, you learn a lot how to express with guest and how to work in a luxury environment.

Cons

No time for your life, favoritism with employees, hard to request days off, micro-management
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Productive and fun place to work

Learned alot of skills working here. No work/ life balanceHardest part was working late nightsBest part was helping other departments when they were short staffed
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Overall rating

Based on 2’913 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
4.1 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
4.3 out of 5 stars for Culture

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