Teleperformance
3.6 out of 5 stars.
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Teleperformance Careers and Employment

About the company

  • CEO
    Daniel Julien
    72%
    approve of Daniel Julien's performance
  • Founded
    1978
  • Company size
    more than 10,000
  • Revenue
    5B to 10B (CHF)
  • Industry
    Telecommunications
  • Headquarters
    Paris, France
  • Link
    Teleperformance website

Be part of something bigger.

Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie.

For almost four decades, we have been helping our clients in 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of over 420,000 employees speaking over 265 languages and dialects. To date, around 70% of our workforce are working remotely.

Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 98% of our employees work in a certified Best Place to Work® or Great Place to Work® site.

The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.

Learn more

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Reviews

Callcenter in Wallisellen, ZH
on November 29, 2019
Get treated unfairly

You get misplaced from you seat you’ve been staying in for one month without reason and can’t speak up for yourself.

Everyday there is a knew rule and you get shouted at.

Asesor telefónico in RAPPI CURACIONES
on August 16, 2021
Excelente lugar, pésima gestión

El cliente(s) de TP definen lo que la empresa debe de hacer con sus propios empleados. No respetan horas personales, las juntas son en el tiempo libre, jamás en el horario laboral, y ni siquiera las pagan como horas extra. Siempre se basan a su área de calidad de llamadas y a través de esta "gestionan" si puedes obtener el bono o no, y cuando pides que te demuestren que lo hiciste mal con la grabación de la llamada se echan la bolita, y nunca te muestran la dichosa llamada,. Tarde mes y más tratando de renunciar por que nunca hay nadie en recursos humanos, solo para la firma del contrato, o para descontarte por faltas si están disponibles. En general es una empresa con muy mala organización en sus campañas, no tienen rh como debe ser, y toda anomalía siempre es resuelta con un "lo voy a escalar". Son muy meticulosos y muy estrictos para sus necesidades, pero para las del empleado nunca hay tal.

Kundenberatung und Kundenbetreuung in Wallisellen, ZH
on June 13, 2018
voll Stress

Schlecht ,nicht serieuse Firma, Mitarbeiter muss Tausend sachen auf ein mal machen .

Supervisor (Führungsposition) in Walisellen
on May 9, 2015
Sozal Kompetent , Abwechslungsreich

Sehr spannend

Abwechslungsreich , Sehr Vielseitig

Ich hatte vielseitige Arbeit , Train ,, Quality Coach , Performanceadvisor, Teamleiter , Expert

Customer Service Representative in Wallisellen, ZH
on February 28, 2014
Modener Arbeitsplatz

Ich habe meine Zeit bei Teleperformance sehr geschätzt, es war eine lockere Stimmung mit viel Spass an der Arbeit.

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Questions and answers

People have asked 3 questions about working at Teleperformance. See the answers, explore popular topics and discover unique insights from Teleperformance employees.

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  • Benefits
  • Working Culture
  • Work Life Balance

Interview insights

Insights from 28 Indeed users who have interviewed with Teleperformance within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Common questions about Teleperformance

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